Defending Yesterday Is Far More

Growth That Adds Volume Without Improving Productivity Is Fat. Growth That Diminishes Productivity Is Cancer.

All Good Strategy Eventually Degenerates Into Work.

The First Step Toward Making The Worker Achieving Is To Make Work Productive.

Communication Is Always "propaganda." The Emitter Always Wants "to Get Something Across."

The Single Most Important Thing To Remember About Any Enterprise Is That Results Exist Only On The Outside.the Result Of A Business Is A Satisfied Customer. The Result Of A Hospital Is A Satisfied Patient. The Result Of A School Is A Student Who Has Learned Something And Puts It To Work Ten Years Later. Inside An Enterprise There Are Only Costs.