Change Demands New Learning.

Throughout Human History, People Have Developed Strong Loyalties To Traditions, Rituals, And Symbols. In The Most Effective Organizations, They Are Not Only Respected But Celebrated. It Is No Coincidence That The Most Highly Admired Corporations Are Also Among The Most Profitable. Why? Because Everyone Involved Is Committed To Certain Non-negotiable Core Values. Traditions Keep Them Alive. Rituals Such As Special Occasions Reaffirm Them. Symbols Serve As Constant Reminders Of Their Enduring Importance.

Leaders Are More Powerful Role Models When They Learn Than When They Teach.

I've Found That Small Wins, Small Projects, Small Differences Often Make Huge Differences.

The Importance Of Discretion Increases With Closeness To The Top Of A Hierarchical Organization.

To Take Full Advantage Of The Potential In E-business, Leaders Must Lead Differently, And People Must Work Together Differently. Let's Call This New Way Of Working E-culture-the Human Side Of The Global Information Era, The Heart And Soul Of The New Economy.