Better To Have Bad News

Lean Thinking Defines Value As Providing Benefit To The Customer; Anything Else Is Waste.

The United States Is Locked In A New Arms Race For That Most Precious Resource - The Future Entrepreneurs Upon Whom Economic Growth Depends. Substantial Research Shows That Immigrants Play A Key Role In American Job Creation.

In My First Start-up, I Had An Initial Advertising Budget Of $5 Per Day Total. That Would Buy Us 100 Clicks Per Day. At $5 Per Day, Marketing People Scoffed And Said That Is Too Small To Matter. But If You Think About It, To An Engineer, 100 Real Humans Everyday Giving Your Product A Try Means You Can Really Start Improving.

We Must Learn What Customers Really Want, Not What They Say They Want Or What We Think They Should Want.

I Asked All Of Our Recruiters To Give Me All Resumes Of Prospective Employees With Their Name, Gender, Place Of Origin, And Age Blacked Out. This Simple Change Shocked Me, Because I Found Myself Interviewing Different-looking Candidates - Even Though I Was 100% Convinced That I Was Not Being Biased In My Resume Selection Process.