Believe In Miracles But Don't

I've Learned That Regardless Of Color Or Age, We All Need About The Same Amount Of Love.

Be Modest. A Lot Was Accomplished Before You Were Born.

The Next Time You Face A Customer Who Has Every Right To Be Upset, Say Something Like This: 'i Don't Blame You For Feeling As You Do. If I Were You, I'd Feel Exactly The Same Way. What Would You Like For Me To Do?' These Are Magical, Healing Words, And You'll Be Surprised At How Reasonable People Become When They Believe You Are On Their Side.

When There's A Piano To Be Moved, Don't Reach For The Stool.

Oh, The Difference Between Nearly Right And Exactly Right.