A System Can Not Understand

A Rational Prediction Has An Explanation Based On Theory.

Knowledge Needs To Be A Verb.

All Models Are Wrong; Some Models Are Useful.

It Is Management's Job To Direct The Efforts Of All Components Toward The Aim Of The System. The First Step Is Clarification: Everyone In The Organization Must Understand The Aim Of The System, And How To Direct His Efforts Toward It. Everyone Must Understand The Damage And Loss To The Whole Organization From A Team That Seeks To Become A Selfish, Independent, Profit Center.

Managing By Results Only Makes Things Worse.