To Make A Living Is

An Institution Which Is Financed By A Budget - Or Which Enjoys A Monopoly Which The Customer Cannot Escape - Is Rewarded For What It Deserves Rather Than What It Earns. It Is Paid For 'good Intentions' And 'programs'. It Is Paid For Not Alienating Important Constituents Rather Than Satisfying Any One Group. It Is Misdirected By The Way It Is Being Paid Into Defining Performance And Results As What Will Produce The Budget Rather Than As What Will Produce Contribution.

There Are Only Two Things In A Business That Make Money - Innovation And Marketing, Everything Else Is Cost.

If Something Fails Despite Being Carefully Planned, Carefully Designed, And Conscientiously Executed, That Failure Often Bespeaks Underlying Change And, With It, Opportunity.

A Superior Who Works On His Own Development Sets An Almost Irresistible Example.

The Organization Is, Above All, Social. It Is People.