Management By Results Is Confusing

If You Do Not Know How To Ask The Right Question, You Discover Nothing.

No Requirement Of Industry Is So Much Neglected As Operational Definitions.

If You Destroy The People Of A Company, You Do Not Have Much Left.

You Can Only Elevate Individual Performance By Elevating That Of The Entire System.

Eighty-five Percent Of The Reasons For Failure Are Deficiencies In The Systems And Process Rather Than The Employee. The Role Of Management Is To Change The Process Rather Than Badgering Individuals To Do Better.