If You Are Glass Half

The Key Is To Set Realistic Customer Expectations, And Then Not To Just Meet Them, But To Exceed Them - Preferably In Unexpected And Helpful Ways.

Create The Kind Of Workplace And Company Culture That Will Attract Great Talent. If You Hire Brilliant People, They Will Make Work Feel More Like Play.

Business Leaders Take Things Far Too Seriously, And Forget That Most Of The Time People Spend In Their Lives Is At Work, And It Should Be Fun.

Happiness Doesn't Come From Making A Fortune And Owning Lots Of Possessions. 'stuff' Doesn't Bring Happiness. Family, Friends, Good Health And The Satisfaction That Comes From Making A Positive Difference Are What Really Matter.

Brave People Don't Live Forever, But Cautious People Don't Live At All.