Can You Afford To Ignore

I Felt Uneasy About Making The Rapid Decisions I Have Always Made, And Wondered Whether Every Decision Should Be Formally Ratified And Minuted At A Board Meeting.

I Never Went Into Business Just To Make Money - But I Found That If I Have Fun, The Money Will Come. I Often Ask Myself, Is My Work Fun And Does It Make Me Happy? I Believe That The Answer To That Is More Important Than Fame Or Fortune. If It Stops Being Fun, I Ask Why? If I Can't Fix It, I Stop Doing It.

Good Customer Service Begins At The Top. If Your Senior People Don't Get It, Even The Strongest Links Further Down The Line Can Become Compromised.

I Rely Far More On Gut Instinct Than Researching Huge Amounts Of Statistics.

If You Want To Be A Millionaire, Start With A Billion Dollars And Launch A New Airline.